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Account Cancellation

If you do wish to cancel your account you can do from from the portal with the following steps. Doing so will erase all user data and cancel your paid subscription if applicable.

Individual User

  1. Sign into portal
  2. Access "My Profile" from the left hand menu
  3. Click "Cancel Account" and confirm

Business Account

  1. Sign into portal with a domain administrator account
  2. Access "Billing" from the left hand menu
  3. Click "Cancel Account" and confirm

Individual user accounts can also be removed from the "Domain Dashboard" and you will not be charged for accounts that have been removed. 

You may also email help@cloudphish.com and we would be happy to assist.